Privacy Policy | 隱私權政策

Aventa Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.puritantw.com and use our services (collectively, the "Service"). This policy applies to all information collected through the Service, as well as any related services, sales, marketing, or events. By using the Service, you agree to the collection and use of information in accordance with this policy.

Aventa Inc.（以下簡稱「本公司」）尊重您的隱私並致力於保護您的個人資訊。本隱私權政策描述了當您造訪我們的網站 www.puritantw.com 並使用我們的服務（統稱「服務」）時，我們如何收集、使用、揭露和保護您的資訊。本政策適用於透過本服務收集的所有資訊，以及任何相關服務、銷售、行銷或活動。使用本服務即表示您同意依照本政策收集和使用資訊。

We collect information that you voluntarily provide to us, including: (a) Account Information — name, email address, password, and phone number when you create an account; (b) Purchase Information — billing address, shipping address, payment method details (processed securely by Stripe), and order history; (c) Customs Verification — real-name identity information as required for EZWay customs clearance, including name, identification document type, and document number; (d) Communications — any information you provide when contacting our customer service team; and (e) User Content — reviews, comments, or other content you submit on the Service.

我們收集您自願提供的資訊，包括：(a) 帳戶資訊 — 您建立帳戶時的姓名、電子郵件地址、密碼和電話號碼；(b) 購買資訊 — 帳單地址、配送地址、付款方式詳情（由 Stripe 安全處理）及訂單記錄；(c) 報關驗證 — EZWay 報關所需的實名身份資訊，包括姓名、證件類型及證件號碼；(d) 通訊 — 您聯繫我們客服團隊時提供的任何資訊；及 (e) 使用者內容 — 您在本服務上提交的評論、留言或其他內容。

When you access or use the Service, we automatically collect certain information, including: (a) Device Information — browser type, operating system, device identifiers, and screen resolution; (b) Usage Data — pages visited, time spent on pages, click patterns, and referring URLs; (c) IP Address — your Internet Protocol address, which may indicate your approximate geographic location; and (d) Cookies and Similar Technologies — as described in the "Cookies & Tracking Technologies" section below.

當您存取或使用本服務時，我們會自動收集某些資訊，包括：(a) 裝置資訊 — 瀏覽器類型、作業系統、裝置識別碼和螢幕解析度；(b) 使用資料 — 造訪頁面、在頁面上花費的時間、點擊模式和來源 URL；(c) IP 位址 — 您的網際網路通訊協定位址，可能顯示您的大概地理位置；及 (d) Cookie 和類似技術 — 如下方「Cookie 與追蹤技術」區段所述。

We use the information we collect for the following purposes: (a) to process and fulfill your orders, including shipping and payment processing; (b) to create and manage your account; (c) to facilitate customs clearance for international shipments; (d) to communicate with you about your orders, account, and our services; (e) to send promotional communications (with your consent); (f) to improve and optimize the Service, including analyzing usage patterns; (g) to detect, prevent, and address fraud, security issues, and technical problems; (h) to comply with legal obligations; and (i) to enforce our Terms of Service and other agreements.

我們將收集的資訊用於以下目的：(a) 處理和履行您的訂單，包括配送和付款處理；(b) 建立和管理您的帳戶；(c) 協助國際運送的報關；(d) 就您的訂單、帳戶和我們的服務與您溝通；(e) 傳送促銷通訊（經您同意）；(f) 改進和優化本服務，包括分析使用模式；(g) 偵測、預防和處理詐騙、安全問題和技術問題；(h) 遵守法律義務；及 (i) 執行我們的服務條款和其他協議。

We do not sell your personal information to third parties. We may share your information in the following circumstances: (a) Service Providers — with trusted third-party companies that perform services on our behalf, such as payment processing (Stripe), shipping carriers, email delivery services, and website analytics providers, subject to confidentiality obligations; (b) Customs Authorities — with customs and regulatory authorities as required for international shipment clearance; (c) Legal Requirements — when required by law, regulation, legal process, or governmental request; (d) Protection of Rights — to protect the rights, property, or safety of Aventa Inc., our users, or the public; and (e) Business Transfers — in connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset.

我們不會將您的個人資訊出售給第三方。我們可能在以下情況下分享您的資訊：(a) 服務提供商 — 與代表我們執行服務的受信任第三方公司分享，例如付款處理（Stripe）、運輸承運商、電子郵件發送服務和網站分析提供商，受保密義務約束；(b) 海關機關 — 依國際運送報關要求與海關及監管機關分享；(c) 法律要求 — 依法律、法規、法律程序或政府要求；(d) 權利保護 — 為保護 Aventa Inc.、我們的使用者或公眾的權利、財產或安全；及 (e) 業務轉讓 — 在合併、收購、重組或資產出售的情況下，您的資訊可能作為業務資產被轉移。

We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with the Service. Essential Cookies are necessary for the Service to function properly (e.g., maintaining your shopping cart and login session). Analytics Cookies help us understand how visitors interact with the Service (e.g., Google Analytics). Marketing Cookies may be used to deliver relevant advertisements. You can control cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the Service.

我們使用 Cookie、網頁信標和類似追蹤技術來收集有關您與本服務互動的資訊。必要 Cookie 是本服務正常運作所必需的（例如維護您的購物車和登入工作階段）。分析 Cookie 幫助我們了解訪客如何與本服務互動（例如 Google Analytics）。行銷 Cookie 可能用於提供相關廣告。您可以透過瀏覽器設定控制 Cookie。請注意，停用必要 Cookie 可能會影響本服務的功能。

We implement reasonable administrative, technical, and physical security measures to protect your personal information, including: (a) encryption of data in transit using TLS/SSL; (b) secure payment processing through PCI DSS-compliant providers (Stripe); (c) access controls limiting employee access to personal information on a need-to-know basis; and (d) regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

我們實施合理的行政、技術和物理安全措施來保護您的個人資訊，包括：(a) 使用 TLS/SSL 加密傳輸中的資料；(b) 透過符合 PCI DSS 標準的提供商（Stripe）進行安全付款處理；(c) 存取控制，限制員工在需要知道的基礎上存取個人資訊；及 (d) 定期安全評估。然而，沒有任何透過網際網路傳輸或電子儲存的方法是 100% 安全的。雖然我們努力使用商業上可接受的方式來保護您的資訊，但我們無法保證其絕對安全。

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with our legal obligations, resolve disputes, and enforce our agreements. Order records and transaction data are retained for a minimum of seven (7) years for tax and accounting compliance. Account information is retained for as long as your account is active. If you request account deletion, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.

我們會在實現收集目的所必要的期間內保留您的個人資訊，包括遵守我們的法律義務、解決爭議和執行我們的協議。訂單記錄和交易資料至少保留七（7）年，以符合稅務和會計合規要求。帳戶資訊在您的帳戶活躍期間予以保留。若您要求刪除帳戶，我們將在合理時間內刪除或匿名化您的個人資訊，但法律要求保留的除外。

Depending on your location, you may have certain rights regarding your personal information. All users may: (a) access and review the personal information we hold about them; (b) request correction of inaccurate information; (c) request deletion of their account and personal data; and (d) opt out of promotional communications.

根據您的所在地，您可能對您的個人資訊擁有某些權利。所有使用者可以：(a) 存取和查閱我們持有的其個人資訊；(b) 要求更正不準確的資訊；(c) 要求刪除其帳戶和個人資料；及 (d) 選擇退出促銷通訊。

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including: (a) Right to Know — the right to request information about the categories and specific pieces of personal information we have collected, the categories of sources, the business purpose for collecting the information, and the categories of third parties with whom we share the information; (b) Right to Delete — the right to request deletion of your personal information, subject to certain exceptions; (c) Right to Opt-Out of Sale — the right to opt out of the sale of your personal information. We do not sell personal information.; (d) Right to Non-Discrimination — the right not to receive discriminatory treatment for exercising your CCPA rights. To exercise your CCPA rights, please contact us at service@puritantw.com. We will verify your identity before processing any request.

若您是加州居民，您在加州消費者隱私法（CCPA）下享有額外權利，包括：(a) 知情權 — 要求了解我們收集的個人資訊類別和具體內容、來源類別、收集的商業目的以及我們分享資訊的第三方類別；(b) 刪除權 — 要求刪除您的個人資訊，受某些例外限制；(c) 拒絕出售權 — 拒絕出售您的個人資訊的權利。我們不出售個人資訊。；(d) 不受歧視權 — 行使 CCPA 權利時不受歧視對待的權利。若要行使您的 CCPA 權利，請透過 service@puritantw.com 聯繫我們。我們將在處理任何請求之前驗證您的身份。

The Service is not intended for children under the age of thirteen (13). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information.

本服務不適用於未滿十三（13）歲的兒童。我們不會故意收集 13 歲以下兒童的個人資訊。若您是家長或監護人，且認為您的孩子向我們提供了個人資訊，請立即聯繫我們。若我們發現在未經驗證父母同意的情況下收集了 13 歲以下兒童的個人資訊，我們將採取措施刪除該資訊。

Your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located. These countries may have data protection laws that differ from those in your jurisdiction. By using the Service, you consent to the transfer of your information to the United States and other countries as described in this policy. We take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

您的資訊可能被傳輸至、儲存和處理在美國或我們的伺服器或服務提供商所在的其他國家。這些國家的資料保護法律可能與您所在司法管轄區的法律不同。使用本服務即表示您同意依照本政策所述將您的資訊傳輸至美國和其他國家。我們採取合理措施確保您的資訊得到安全處理並符合本隱私權政策。

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on the Service and updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

我們可能會不時更新本隱私權政策，以反映我們做法或適用法律的變更。我們將透過在本服務上發佈更新的政策並更新本頁頂部的「生效日期」來通知您任何重大變更。我們鼓勵您定期查閱本政策。您在任何變更後繼續使用本服務，即構成您接受更新的隱私權政策。

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us at: Email: service@puritantw.com

如對本隱私權政策有任何疑問、希望行使您的隱私權利，或對我們處理您個人資訊的方式有疑慮，請透過以下方式聯繫我們：電子郵件：service@puritantw.com